Resetting Your Meter

These are instructions for resetting gas meters used extensively in homes.

See how to reset your gas meter

The gas meter will automatically shut off the gas when it suspects an irregularity in gas usage or detects an earthquake magnitude 5 or greater. If all gas appliances are unusable, the gas meter will need to be reset (resetting makes gas usage possible once again). However, this procedure varies depending on the type of gas meter. See below for details.

Watch the video

Resetting your meter video

Reset procedures by meter type (when you don't smell gas)

If you smell gas, never try the reset procedure!
Keep Fire Away and call us emmediately

24-hour Gas Leak Emergency Phone

Regular microcomputer meter

These are the meters used extensively in homes.

Microcomputer meter with transmission capabilities

These meters have transmission capabilities and are mainly installed in the homes of customers using our My Alert service.

Main gas meter locations

Home gas meters

  • Inside the meter box
    Inside the meter box next to the front door or found in the common hallway
  • Outside in a row
    Outside in a row (with apartment number stickers)
  • on an outer wall
    Outside/near the front door on an outer wall

Reset procedure (when you don't smell gas)

NB/JB/KB/LB/AB gas meters

1. Turn off all gas appliances

*Don't forget the gas appliances outside.

Return the handles to their starting positions.

2. Take the cap off of the reset button

Turn and remove it. Leave the gas meter tap open.

3. Firmly press the reset button all the way in and slowly release it

After the red light comes on, it will start to blink.
*Sometimes the light does not come on.

Wait two seconds. Slowly release.

4. Wait three minutes before using the gas

When the light stops blinking, you can use the gas. If nothing changes, repeat from step 1.

Wait 3 minutes

Call the Customer Center if it still does not work.

Reset procedure (when you don't smell gas)

NI meters

1. Turn off all gas appliances

*Don't forget the gas appliances outside.

Return the handles to their starting positions.

2. Firmly press the reset button all the way in and slowly release it

After the red light comes on, it will start to blink.
*Sometimes the light does not come on.
*Please call the Customer Center if the light does not start to blink.

Leave the gas meter tap open.

3. Wait two minutes before using the gas

When the light stops blinking, you can use the gas. If nothing changes, repeat from step 1.

Wait 2 minutes

Call the Customer Center if it still does not work.

Reset procedure (when you don't smell gas)

JO meters

1. Turn off all gas appliances

*Don’t forget the gas appliances outside.

Return the handles to their starting positions.

2. Firmly press the reset button all the way in and slowly release it

Leave the gas meter tap open.

3. Wait one minute before using the gas

When the Gas dome (Gas Stopped) sign disappears, you can use the gas. If it doesn't disappear, repeat from step 1.

The 'Gas Dome' (Gas Stopped) sign will disappear shortly after the L appears. The 'Gas Dome' (gas stopped) sign will reappear.

Call the Customer Center if it still does not work.

Reset procedure (when you don't smell gas)

UH meters

1. Turn off all gas appliances

*Don’t forget the gas appliances outside.

Return the handles to their starting positions.

2. Firmly press the reset button all the way in and slowly release it

*Some LCD screens may look a little different.

Leave the gas meter tap open. The 'Gas Dome' (gas stopped) sign will disappear and the L will appear. Both the 'Gas Dome' (gas stopped) sign and the L will display.

3. Wait three minute before using the gas

When the Gas dome (Gas Stopped) sign disappears, you can use the gas. If it doesn't disappear, repeat from step 1.

After 3 minutes

Call the Customer Center if it still does not work.

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