Your inquiry and feedback is always appreciated. For inquiries and feedback regarding Tokyo Gas's services and businesses, please choose a category from below and contact us.
Overseas Representative Offices
See the FAQ if you have questions about moving, payment or anything else.
Inquiries by E-mail
- In the event of an emergency such as a gas leak, please call us immediately by phone, not e-mail.
- For inquiries regarding gas and electric services, please contact us by phone.
- During the year-end and New Year holidays, or a long holiday, it might take us time to reply to your inquiry. Please contact us by phone.
- In the event of a disaster, websites for e-mail inquiries will not be available. Please contact us by phone.
- Please note that we might not be able to answer all of the inquiries.