Contact Us

Your inquiry and feedback is always appreciated. For inquiries and feedback regarding Tokyo Gas's services and businesses, please choose a category from below and contact us.

Overseas Representative Offices

» Overseas Representative Offices


See the FAQ if you have questions about moving, payment or anything else.


Inquiries by E-mail

» E-mail


  1. In the event of an emergency such as a gas leak, please call us immediately by phone, not e-mail.
  2. For inquiries regarding gas and electric services, please contact us by phone.
  3. During the year-end and New Year holidays, or a long holiday, it might take us time to reply to your inquiry. Please contact us by phone.
  4. In the event of a disaster, websites for e-mail inquiries will not be available. Please contact us by phone.
  5. Please note that we might not be able to answer all of the inquiries.

Inquiries by Phone

» Tokyo Gas Customer Center

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