Technical development

 

Aiming to improve our products and services through understanding customer needs

Aiming to improve our products and services through understanding customer needsTokyo Gas promotes technologies aimed at understanding our customers by studying their needs in detail for meticulous value proposals and service provisions. Studying the life styles of customers, we are able to create concepts which attract customers' in each time and place, and utilize the concepts for product development and improvements to services. Additionally, through the application of mathematical strategies, we are conducting development of products that feature high supplemental values and promote efficient business development.


Support for product development and strategy building by applying mathematical science approach Applying mathematical science approach to support product development and strategy building of other divisions, such as marketing, distribution, and production
Urban Life Research Institute(Japanese only) Tokyo Gas is putting forward all kinds of ideas to help city dwellers get the most out of life.