Purchasing Guidelines for Suppliers

The Company seeks the cooperation of its suppliers and requests that they understand and act in accordance with the Basic Requirements so as to ensure mutual trust throughout purchasing activities.

  1. 1. Quality Guarantee

    The Supplier must meet the requirements for quality and performance as set by Tokyo Gas and maintain that level of quality and performance over a reasonable period of time.
  2. 2. Reasonable Pricing

    The Supplier must offer prices deemed reasonable with respect to quality, performance, specifications, terms of delivery, terms of payment, trends in market prices, and other relevant areas.
  3. 3. Compliance with Terms of Delivery

    The Supplier must observe the contractual time of delivery specified by the Company.
  4. 4. Safety Assurance

    The Supplier must ensure the safe use and operation of its products.
  5. 5. Maintenance and After-Sales Service

    The inspection, maintenance, and repair services that the Supplier is required to provide should be undertaken in a fast and precise manner, an approach that should also be applied to its design and production or implementation of goods and services. In addition, the Supplier must be capable of quickly providing the necessary parts and technical assistance for standard repairs and in the event of an emergency.
  6. 6. Risk Management

    1. The Supplier must be able to respond quickly and effectively in the event of a quality-related problem or emergency such as a natural disaster or accident.
    2. The Supplier must appropriately handle personal information and confidential information.
    3. The Supplier must appropriately manage intellectual property, including confidential information and know-how.
  7. 7. Commitment to Compliance

    The Supplier must comply fully with the letter and spirit of all relevant laws and regulations, including the antitrust law and subcontractor law, and is expected to observe social norms and corporate ethics. The Supplier must also maintain a fully functioning system for the prevention and early detection of illegal behavior.
  8. 8. Consideration for Labor, Safety, and Human Rights

    The Supplier must act in compliance with laws, regulations, and social norms related to occupational health and safety, working conditions, and human rights, and must engage in initiatives for addressing these issues. Specific requirements include:
    • Eliminating all discriminatory practices based on race, ethnicity, religion, gender, age, place of birth, nationality, physical and mental disability, academic background, social status, sexual preference, sexual identity, and other factors, and striving to provide equal opportunities and fair treatment;
    • Attending to the health and safety of employees and implementing the necessary measures;
    • Properly managing working hours and avoiding forcing work against the will of the employee;
    • Respecting employees' right to organize and allowing collective bargaining and labor-management consultations;
    • Protecting the rights of workers, complying with minimum wage requirements, and giving due consideration to providing a living wage; and
    • Prohibiting child labor and forced labor and preventing illegal labor practices.
  9. 9. Environmental Protection

    The Supplier is required to implement sufficient measures to avoid harming the global environment, pay due consideration to environmental issues, and reduce its environmental impact. The Supplier is also expected to implement initiatives in line with the Company's Green Purchasing Guidelines.
  10. 10. Consideration for Local Communities

    The Supplier is required to work with its business partners to protect the environment, respect human rights, and ensure the safety and security of local communities. The Supplier is encouraged to actively engage in activities that contribute to the development of local communities toward the betterment of society.
  11. 11. Supply Chain Management

    In addition to observing the guidelines, the Supplier is expected to encourage its business partners to implement the initiatives set forth therein.
  12. 12. Prohibition of Involvement with Conflict Minerals

    As a precondition to any business transaction, products supplied by the Supplier must not contain conflict minerals (gold ore, coltan, wolframite, and cassiterite) produced to fund militant groups in the Democratic Republic of the Congo and its neighboring countries and regions.
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