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Tokyo Gas Group CSR Report 2016
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Survey Indexes

  • Policies / guidelines / standards
  • Structures / systems
  • Performance Data

Policies / guidelines / standards

Category Policies/guidelines/standards
Organizational Management Policy
The Tokyo Gas Group's Vision for Energy and the Future ∼Challenge 2020 Vision∼
CSR Management Management Philosophy, Basic Policy on CSR
IR Our Code of Conduct
Basic IR Policy: Profit Distribution Policy
Basic Policy on Corporate Governance
Independence Standards for Outside Officers
Basic Policy on Development of Corporate Structures and Systems for Ensuring Appropriateness of Operations (Internal Control System) for the Tokyo Gas Group
Compliance Thorough Implementation of Compliance:Basic Policies
Prevention of Bribery and Corruption:Basic Principles
Foreign Public Official Anti-Bribery and Corruption Guidelines
Information Security Information Security Management:Basic Policies
Code of Conduct to Ensure Information Security
Policy on protection of personal information at Tokyo Gas
Safety Voluntary Action Plans of Tokyo Gas Concerning Product Safety
Human Rights Basic Stance on Human Rights
Local Communities Social Action Programs Guidelines
Concept for Supporting Volunteer Activities
Human Resources Basic Policies on Human Resources
Personnel Development Systems:Basic Policy
Action on Diversity:Top Commitment
Diversity Basic Policy
Occupational Safety and Health Basic Principles on Occupational Safety and Health Activities
Group Occupational Safety and Health Policy
Intellectual Property Activities · R & D Intellectual Property Activities:Basic Policies
Environmental The Tokyo Gas Group's Approach to Environmental Action, Environmental Philosophy, Environmental Policies
Environmental Protection Guidelines (1)
Environmental Protection Guidelines (2)
Purchasing Guidelines for Purchasing
Basic Requirements for Purchasing
Initiatives for Green Purchasing

Performance Data

Category Performance Data
Economic Financial Results
Segment Information
Key Management Indicators
Financial Statements
City Gas Business Basic Data (Results and Forecasts)
Stock and Bond Information
Governance Organization Composition, Number of People
Key CSR Activities and Material Aspects: Targets and Performance Key CSR Activities and Material Aspects: Targets and Performance (FY2015)
Safety Encouragement of Switchover to Safer Appliances
Environmental Environmental Protection Guideline Targets and Results
Reduction of CO2 Emissions at Customers' Sites
CO2 Emission Factor in the Electric Power Business
Energy Usage Intensity at LNG Terminals
Heat Sales Intensity for District Heating and Cooling Centers
Energy Usage at Offices, etc.
Promoting the Widespread Use of Renewable Energy
Efforts to Recycle Construction Waste and Industrial Waste Generated at Our Offices
General Waste Generation and Recycling Rate
Copy Paper Usage and Reduction Rate
Ratio of Actual Surplus Soil Disposed of Against Baseline in Gas Pipeline Construction
Green Purchasing Rate
Management of Chemical Substances
Response to the PRTR Act
Management of Chemical Substances
Measures for Fluorocarbons
Management of Chemical Substances
Hazardous waste management
Water resource inputs of Tokyo Gas Group (tap/industrial water)
Greenhouse Gas Emissions along the LNG Value Chain (FY2015)
Number of NGVs in Use (in Tokyo Gas's Service Area)
Utilization of LNG Cold Energy
Green Power Purchases and Use
Trend in Reduction in Emissions of Excavated Soil Relative to Estimated Baseline
Action under the Home Appliances Recycling Act
Timeline of Flora and Fauna Surveys
Tokyo Gas Group Business Activities and Material Balance
Feedstock and Production, City Gas Feedstock LNG/LPG, City Gas Sales, Heat Sales, Power Sales
Energy Usage
Water Usage
Greenhouse Gas Emissions (CO2、CH4), NOx Emissions
Total Wastewater、COD
Industrial Waste
General Waste
By-Products from Gas Pipe Construction Work
SRIMS Recovery Results (FY2015)
Environmental Accounting
City Gas CO2 Emission Factors
Third-Party Independent Assurance Report (Environmental Report)
Customer Service Quality Surveys Conducted
Breakdown of Customer Feedback
Human Rights Training Structure
Compliance Participants in Training on Human Rights
Participants in Training on Compliance
Number of Cases Handled by Compliance Advisory Service Desks
Number of Cases Handled by Communication Support Section
Employee Employee Survey
Number of Full-time Employees by Gender
Average Age by Gender
Average Length of Employment by Gender
Ratio of Women in Management
Hiring of Fresh Graduates
Number of People with Disabilities Employed
State of Reemployment after Mandatory Retirement
Early Retirement
Creating a Workplace Environment that Allows for Balance between Work and Childcare or Nursing Care
Number of Employees Leaving the Company (percentage of people leaving the company)
Number of Temporary and Contract Employees
Average Annual Salary
Average Overtime Hours
Days of Paid Leave Taken per Year
Number with Right to Collective Bargaining
Annual Average Training Hours
Third-Party Independent Assurance Report (Social Report)
Occupational Safety and Health Implementation Status of Occupational Safety and Health Education
Health Check Examination Rate
Change in Number of Work-related Injuries、Number of Traffic Accidents、Rate of Lost Work-time Injuries、and Severity Rate
Number of Accidents at Subsidiaries, Affiliates, Etc.
Third-Party Independent Assurance Report (Social Report)
Purchasing Results of the Survey on CSR Efforts Made by Our Business Partners
Stakeholder Communication Engagement with Main Stakeholders
Major Awards and Recognition
SRI/CSR Ratings
Disclosure of Information on Events that Affected Stakeholders
Questionnaire Results and Highlights of Feedback on the Tokyo Gas Group CSR Report 2015
Other Corporate Governance
Annual Report 2016
Results Bulletin: Year Ended March 2016
Investors' Guide

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